It is the government's number one priority for Adult social care to provide safe care and prioritize the well-being of everyone who relies on Adult social care to get the care/support they need throughout the Covid-19 period.
Being that some individuals in our care rely on this care and support every day, it is our ultimate goal that during the pandemic we are committed in every way possible to continue providing these vital services in a way that will not compromise the safety and well-being of individuals in our care.
Considering the uncertainties in these times that we live in, we acknowledge that many of you may have questions about your care or another loved one in our care and also our procedures. We wish to reassure you that we are following and applying strictly the government's guidelines within our scope of service provision. At United Care (UK), we have in place a rigid policy of personal protective equipment (PPE) and robust hygiene and infection control procedures to ensure the safety of both our Service Users and Carers.
Our staff, both frontline and back office have been provided guidelines and continue to be equipped with all updates to allow us provide you with acceptable, safe care.